FLEX™ Technology

FAQs

Q: What is the FLEX™ system?

FLEX™ is a cutting-edge portable system for brewing and blending a variety of beverages anytime, anywhere. Simply pop in a FLEX™ Beverage pod into your FLEX CAN, add water, and delight in your choice of freshly made coffees, teas, nutritious drinks, or flavorful mixes—no power source needed.

Q: How does the FLEX™ system work?

Using the FLEX™ system is a breeze. Just choose a FLEX™ Beverage Pod, slot it into your FLEX CAN, pour in water, and personalize your beverage's strength with a simple twist of the innovative straw. Enjoy your customized drink instantly, no fuss involved.

Q: Do I need batteries or electricity to use the FLEX™ system?

Not at all. The FLEX™ system operates independently of any power source, giving you the liberty to brew/blend your beverages in the great outdoors, during travel, or any place you find yourself without access to power.

Q: Can I control the strength of my beverage with the FLEX™ system?

The FLEX™ system's unique Spin-Control Straw Valve lets you fine-tune the strength of your drink. A quick twist allows for a beverage that’s as light or strong as you desire.

Q: What types of FLEXFUEL™ Pods are available for the FLEX System?

The FLEX™ System accommodates a diverse array of FLEX™ Beverage Pods to cater to various tastes and preferences. Our selection includes:

  • Coffees: From classic blends to exotic single-origin roasts.
  • Teas: A range of options including green, black, herbal, and specialty teas.
  • Energy Drinks: Formulated to provide a boost with natural ingredients.
  • Nutritional Supplements: Tailored to support health and wellness goals.
  • Flavored Beverages: Delicious choices from fruity to refreshing mint.

Q: How do I clean the FLEX™ CAN?

The FLEX™ CAN was designed with easy cleaning in mind. Its components detach so you can rinse them quickly, ensuring each drink is as fresh as the first. Keep in mind, FLEX™ CAN is not dish washer safe.

Q: Where can I buy FLEX™ Beverage Pods?

You can purchase FLEX™ Beverage Pods directly through our website, www.flexbeverages.com. Choose from a single purchase, or enjoy the convenience of our Auto-Refuel subscription for consistent delivery of your selected flavors.

Q: Can I customize my FLEX™ Beverage Pod orders?

Yes, indeed! Our subscription service is fully customizable. You’re free to select and combine your preferred pods to curate your beverage experience, tailored to your lifestyle and taste. Note: minimum pack size is 30 pods per flavor.

Q: What is FLEX's impact on carbon footprint reduction?

FLEX™ is dedicated to eco-friendly innovation. Compared to traditional single-use disposable beverage containers, our FLEX™ Beverage pods have a significantly smaller environmental footprint. They weigh ~ 90% less and use ~80% less plastic than conventional beverage bottles, leading to a major reduction in carbon emissions. Transporting FLEX™ Beverage pods also generates ~80% fewer CO2 emissions than their traditional counterparts. This commitment to sustainability highlights the core of FLEX's mission: to provide convenience while conscientiously preserving our planet.

Q: Are FLEX™ Beverage pods recyclable?

Yes, FLEX™ Beverage pods are 100% recyclable. You can conveniently dispose of them in your curbside recycling bin.

Q: How to partner with FLEX™ to bring my beverage brand to FLEX™ system?

Please check out FLEX Licensing page for more details here (https://www.flexbeverages.com/pages/licensing).

Q: What are the main advantages of licensing FLEX™ technology for my beverage brand?

  • Cost Efficiency: Our system simplifies the production process, reducing the complexities and infrastructure required, which can lead to significant cost savings.
  • Distribution Excellence: FLEX™ enhances logistical efficiency, reducing shipping volume and weight, and optimizing storage and handling.
  • Market Expansion: The portable and efficient design of FLEX™ allows you to reach new market segments and adapt to the needs of on-the-go consumers, expanding your brand's reach and appeal.

Customer Service

FAQs

Q: How is FLEX™ different from home brewing systems like Keurig?

FLEX™ sets itself apart with its ultra-portability, designed to fit the active lifestyle of its users. Unlike home brewing systems like Keurig that require a power source and are stationary, FLEX's design is as compact as a standard 24 oz beverage can, making it easy to carry and use anywhere, anytime—no power needed. While Keurig is great for home or office, FLEX™ is ideal for on-the-go use, offering a wide range of beverages from coffee and tea to supplements and flavored drinks, all with an eco-conscious footprint.

Q: How simple is it to cancel my FLEX™ AUTO-REFUEL subscription?

Cancelling your FLEX™ AUTO-REFILL subscription is straightforward and hassle-free. You can cancel at any time through your online account dashboard or by contacting our Customer Support team, with no long-term commitments or hidden fees.

Q: Is it possible to customize my FLEX™ AUTO-REFILL preferences?

Absolutely! We understand that tastes and needs can change, which is why we've made it easy to customize your subscription preferences. Through your online account, you can adjust your order frequency, change your FLEX™ Beverage Pod selections, and manage delivery settings to perfectly suit your lifestyle.

Q: Can you explain FLEX's satisfaction guarantee?

We're confident in the quality and performance of the FLEX™ system, which is why we offer a 30-day satisfaction guarantee. If you're not completely satisfied with your FLEX™ purchase, you can return it within 30 days for a full refund, no questions asked. We want you to love your FLEX™ experience, and we're committed to making it right.